Business Applications Analyst Senior (Salesforce Administrator)

Role Overview

As a Business Applications Analyst Senior (Salesforce Administrator) for P&C Insurance Agency, you will provide complex analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Leads and participates in efforts supporting business analysis and decision-making processes including creating, implementing and maintaining application solutions to meet the needs of a business or organization.

What You Will Do

Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.

Why It Might Be a Fit

5+ years of Salesforce administration, analysis, or business systems experience. Experience supporting Salesforce environments within insurance, financial services, or similarly regulated industries.

Requirements

• Bachelor’s degree; OR 4 additional years of relevant education and/or experience.
• 6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.
• Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.
• Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.
• Advanced knowledge of Microsoft Office tools.
• Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing those controls.
• Successful completion of an analyst assessment may be required.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays
• 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education

Tagged as: CRM Administration, Salesforce