Customer Experience Specialist (Bilingual-Co-op)

Role Overview

CGC Inc. is recruiting a Customer Experience Specialist (Co-op) to provide exceptional customer experience in a fast-paced team environment. The role involves building strong relationships, communicating effectively with all departments, and supporting sales and marketing efforts.

What You Will Do

The primary responsibilities include receiving and processing customer orders, answering customer inquiries, and following up as required in a timely manner with a consistently high level of quality.

Why It Might Be a Fit

A motivated individual with excellent problem-solving and customer service skills, who incorporates and emphasizes safety and quality in all aspects of the daily work environment, may be a good fit for this role.

Requirements

• Currently enrolled in Diploma/Degree program in Business, Marketing or related field.
• Bilingual- French and English.
• Previous customer service or sales experience preferred.
• Excellent problem solving and customer service skills.
• Must be a people and results-oriented individual who incorporates and emphasizes safety and quality in all aspects of the daily work environment.
• High attention to detail.
• Must demonstrate proven success at working independently with a sense of urgency and high level of customer focus.