Customer Success Manager PA/VA/MD

On Site Full TimeRichmond, Virginia, United StatesUVeye

Role Overview

We are looking for a Customer Success Manager who is passionate about building strategic, value-driven partnerships with our clients. In this role, you will serve as a trusted advisor to dealership leaders and frontline teams, helping them unlock the full power, efficiency, and ROI of the UVeye platform.

What You Will Do

Train and educate customers on how to effectively utilize UVeye and integrate the system into their current processes. Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging UVeye.

Why It Might Be a Fit

A day in the life and how you’ll make an impact: Train and educate customers on how to effectively utilize UVeye and integrate the system into their current processes. Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging UVeye.

Requirements

  • 3+ years of experience in a Customer Success, Account Manager or similar role – in Automotive SaaS.
  • 3+ years of experience working within a dealership, gaining firsthand exposure to daily fixed and variable operations
  • Proven experience in managing multiple accounts and projects.
  • Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle.
  • Passionate about customers.
  • Hunger to work in a hyper-fast paced and ever changing environment.
  • Superior organization and prioritization skills, along with focused attention to detail.
  • Commercial savvy.
  • Technical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms.
  • General understanding of the automotive space – an advantage!

Benefits

  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

To apply for this job please visit linkedin.com.

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