Customer Success Manager

Role Overview

UVeye is a company that pioneers advanced solutions in AI, machine learning, and computer vision to revolutionize vehicle inspections. The Customer Success Manager will serve as a trusted advisor to dealership leaders and frontline teams, helping them unlock the full power, efficiency, and ROI of the UVeye platform.

What You Will Do

The Customer Success Manager will train and educate customers on how to effectively utilize UVeye, deliver ROI and value for customers, build strong relationships with clients, and proactively identify opportunities for optimization, adoption, and measurable results.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in a Customer Success, Account Manager or similar role, with a positive attitude, remarkable ability to build rapport, and a passion for customers.

Requirements

  • 3+ years of experience in a Customer Success, Account Manager or similar role
  • 3+ years of experience working within a dealership, gaining firsthand exposure to daily fixed and variable operations
  • Proven experience in managing multiple accounts and projects
  • Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
  • Passionate about customers
  • Hunger to work in a hyper-fast paced and ever changing environment
  • Superior organization and prioritization skills, along with focused attention to detail
  • Commercial savvy
  • Technical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms
  • General understanding of the automotive space – an advantage!

Benefits

  • Competitive Medical, Dental, Vision
  • Company 401k Match
  • 20 PTO days, Company paid holidays
  • Career growth as we scale across the US

To apply for this job please visit linkedin.com.

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