Lead Consultant & Customer Success Manager

Role Overview

As the first Lead Consultant & Customer Success Manager at valuemize, you will be responsible for onboarding customers, implementing the system, and leading the advisory team. You will work closely with the founders and the engineering team to bring customer feedback into the roadmap and implement it together.

What You Will Do

You will analyze customer processes in product costing, develop solution concepts, participate in sales conversations, lead independent implementations, build ERP calculation logic, and enable customers to further develop their product costing themselves.

Why It Might Be a Fit

You will be responsible for building the processes for implementation and advisory at valuemize from scratch, and you will have the opportunity to bring customer feedback into the roadmap and implement it together with the engineering team.

Requirements

• At least 3 years of experience in product costing calculation, product costing control, or advisory in this field
• Experience in direct work with customers, ideally from a controlling advisory
• Very good ERP knowledge, ideally SAP with a focus on FI/CO, MM, SD, or proAlpha
• Deep understanding of calculation schemes: materials, work plans, common cost additions, and everything that belongs to it
• Ability to structure complex processes quickly and make them into executable solutions
• Fluent German and English

Benefits

• Responsibility from day 1: your own customers, from SME to large corporation
• Visible impact: you see directly how the customer’s controlling process changes
• Leadership perspective: you build the advisory team and lead it if it grows
• Short paths: daily collaboration with the founders, decisions in hours rather than weeks
• Equity: You will become a shareholder of valuemize through our employee participation program
• Salary: Competitive salary package that fits your experience
• Office: Office in the heart of Munich or Zurich (with flexible hybrid option)
• Market with tailwind: Product Lifecycle Costing is becoming a must-have for industrial companies. You are part of it from the start.