Director, Deal Desk

Hybrid Full TimeVancouver, British Columbia, CanadaVaricent

Role Overview

As Director, Deal Desk, you will lead and scale Varicent’s Deal Desk function, serving as the central authority for deal governance, pricing operations, quote-to-booking processes, and commercial execution. You’ll work closely with Sales, Customer Success, Renewals, Finance, Legal, Product, and Revenue Operations to drive pricing accuracy, data integrity, operational efficiency, and compliance throughout the customer lifecycle.

What You Will Do

Lead and develop the Deal Desk team, including coaching, performance management, capacity planning, and workload prioritization. Establish and run Deal Desk operating processes: deal intake, approvals, escalations, service-level expectations, and stakeholder communications.

Why It Might Be a Fit

Demonstrated expertise in Deal Desk, Pricing, Revenue Operations, Commercial Operations, FP&A, Commercial Finance, or related business functions (typically gained over 10–12+ years). Experience leading teams, programs, or cross-functional operational functions (typically 5+ years).

Requirements

  • Demonstrated expertise in Deal Desk, Pricing, Revenue Operations, Commercial Operations, FP&A, Commercial Finance, or related business functions (typically gained over 10–12+ years)
  • Experience leading teams, programs, or cross-functional operational functions (typically 5+ years)
  • Experience with complex B2B sales motions, including new business, renewals, expansions, and cross-sell transactions
  • Expertise in Deal Desk operations, pricing governance, quote-to-booking workflows, commercial approvals, and process design
  • Experience working with Salesforce, DealHub CPQ, or comparable CPQ/CRM platforms
  • Solid grasp of how pricing structures, commercial terms, ACV, and contract structures impact forecasting and revenue recognition
  • Strong analytical and problem-solving skills, with a track record of using operational data to improve business processes and decisions
  • Ability to influence senior stakeholders across Sales, Finance, Legal, Customer Success, Product, and Revenue Operations

Benefits

  • Health & Wellness — Comprehensive medical, dental, and vision coverage tailored to your local needs
  • Time Off — PTO and public holidays to rest, recharge, and do what matters most
  • Volunteer Days — Dedicated time to give back and support the communities that matter to you
  • Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning
  • Financial — Compensation that reflects your market and your value
  • Retirement — Retirement plans designed to help you build long-term financial security
  • Tuition Assistance — Invest in your growth with support for continuing education and professional development
  • Flexibility — Work where you thrive, with remote and hybrid options available across most regions

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To apply for this job please visit job-boards.greenhouse.io.

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