Customer Experience Manager

The Customer Experience Manager will manage the book of business within an assigned territory and lead the overall customer experience within their region.

Requirements

• Excellent verbal and written communication skills.
• Ability to work well alone and with teams.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Benefits

• Fantastical Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Employee discounts
• Company events
• Training programs