Customer Success Manager – UK market

Role Overview

We are looking for a Customer Success Manager who wants to take ownership of our customers in the UK, understand their business in-depth, and help them get more out of both Verendus and their business.

What You Will Do

Onboard and train new customers, take ownership of a portfolio of existing customers, follow up on how customers use Verendus, and identify opportunities to create greater value and better results.

Why It Might Be a Fit

You have experience working closely with customers, understand how to create real customer value, and have a good understanding of the British market, its culture, and how to do business.

Requirements

• Experience in customer contact and building long-term relationships
• Very good knowledge of English and a good understanding of the British market
• Ability to take ownership and drive an agenda forward together with the customer
• Basic technical understanding and a genuine interest in new technical solutions
• Experience in working with or yourself exploring the possibilities of AI
• Ability to understand problems and find solutions even when the answer is not self-evident
• Fluent Swedish in speech and writing
• B driving license