Customer Success Manager II

Remote Full TimeUnited States (Remote)Versapay

Role Overview

As a Customer Success Manager for Versapay’s Software Solutions team, you will manage long-term relationships with customers, develop a deep understanding of their business, and explore ways that Versapay products can support their objectives.

What You Will Do

You will own the customer lifecycle, drive growth and retention, advocate for the customer, resolve customer problems, and propose improvements.

Why It Might Be a Fit

You will bring 5+ years of experience in a customer success role and customer sales role in a SaaS-based company, as well as B2B merchant services experience, and possess skills such as customer obsession, agility, follow-through, empathy, collaboration, and analytical thinking.

Requirements

  • 5+ years of experience in a customer success role and customer sales role in a SaaS-based company
  • Background in Fintech software solutions, preferably accounts receivable
  • Bachelor’s Degree in Business, Marketing, Communications, Economics, or related field

To apply for this job please visit jobs.lever.co.

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