Senior Manager, Payroll and People Operations

Role Overview

The Senior Manager, Payroll and People Operations is a hands-on leader who owns payroll, benefits, leaves, compensation, and HR operations across Versaterm’s U.S., Canadian, and Quebec entities. This role combines close, working oversight of payroll with building a reliable, well-run People Operations function and a structured, well-managed approach to compensation and benefits.

What You Will Do

Own accurate, timely payroll processing, maintain compliance with federal, state, provincial, and Quebec-specific payroll tax regulations, and act as data steward and primary partner to the payroll vendor.

Why It Might Be a Fit

This role requires a strong leader who can personally step in and run a pay cycle when needed, and has experience owning payroll, benefits, and HR operations, with a strong working knowledge of AI tools.

Requirements

• 10+ years of progressive payroll, benefits, and HR operations experience
• Multi-entity, cross-border (U.S./Canada) operations experience
• Quebec payroll experience is a strong asset
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred
• PLP or CPP designation, or actively working toward one
• In-depth knowledge of U.S. and Canadian payroll, tax, and benefits regulations
• Familiarity with pay equity and pay transparency requirements
• Working knowledge of compensation practices and benchmarking
• Experience owning or administering an HRIS (BambooHR or similar)
• Comfortable as a technical system owner, not just an end user
• Familiarity with Employer of Record (EOR) arrangements (Rippling or similar)
• Job classification/FLSA exemption analysis is an asset
• A genuine, daily user of AI tools (Claude, Copilot) in your own work
• Prior experience operating as both a player and a coach
• Strong vendor management and project management skills
• High degree of discretion and professionalism in handling confidential payroll, benefits, and compensation information
• Excellent communication and organizational skills

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plans
• Leave management program
• Payroll budgeting and forecasting
• Internal controls
• Data validation and audit practices
• HRIS (BambooHR) administration
• People & Culture policy and compliance programs
• Continuous improvement in HR service delivery
• Recordkeeping and retention for payroll, benefits, and HR files
• Workforce reporting (e.g., EEO-1)
• Compensation framework administration
• Pay equity and pay transparency requirements compliance
• Team management and coaching
• Cross-functional partnership with Finance, HR Business Partners, IT, and the CHRO
• Front-line and escalated support to employees on payroll, benefits, leave, and compensation matters

Tagged as: Forecasting, Project Management