Role Overview
Turn customer, transaction and campaign data into clear insights that improve loyalty performance and customer experiences.
What You Will Do
Define reporting requirements, build and maintain Tableau dashboards, analyse customer behaviour, and present concise findings.
Why It Might Be a Fit
Strong SQL, Excel, and Tableau skills, experience in CRM, loyalty analytics, or customer insights, and ability to explain complex findings to non-technical stakeholders.
Requirements
- At least 3 years of relevant experience in CRM, loyalty analytics or customer insights, ideally within retail or consumer industries.
- Strong SQL, Excel, and Tableau skills, including practical dashboard development and data visualisation.
- Experience analysing customer and transaction data, campaign effectiveness, and retention.
- Ability to explain complex findings clearly to non-technical stakeholders.
- Familiarity with Salesforce data and CRM platforms is advantageous.
To apply for this job please visit linkedin.com.
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