Role Overview
The Sales Operations & Support Senior Analyst is responsible for driving profitable growth through strategic pricing analysis, margin optimization, and discount governance. This role evaluates complex product configurations, develops pricing recommendations, analyzes market and sales trends, and assesses the effectiveness of discount programs to maximize revenue, profitability, and customer value.
What You Will Do
Generate and evaluate margin calculations on complicated configuration units, conduct rigorous analysis of discount programs’ performance, and lead process improvement initiatives.
Why It Might Be a Fit
The successful candidate will have 5 years of experience in customer service, preferably in a related technical field, and will be able to embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
Requirements
- Bachelor’s Degree of any 4-year course
- Preferably Degree in Finance, Statistics, Engineering, Business Administration, Economics, Ecommerce or related technical field
- 5-year experience in customer service
- 2-year experience with Vertiv Customer service environment
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation support
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
To apply for this job please visit egup.fa.us2.oraclecloud.com.
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