Senior Product Manager

Department

IT Systems – Data Center Management (KVM / Serial)

Reports to

Senior Director, Line of Business

Location

Huntsville, AL | Columbus, OH | Austin, TX | Raleigh, NC | San Francisco, CA | New York, NY | Seattle, WA | Remote (U.S.)

Travel

Up to 80% domestic; occasional international

Overview

Our data center management portfolio gives customers visibility and control over their most critical IT assets—from infrastructure management software to serial console servers and KVM solutions. This segment is growing, the software capabilities are expanding, and we need a strategic business development leader to drive the next phase.

In this role, you own the go-to-market strategy for data center management solutions across enterprise and strategic accounts. You work at the intersection of sales, product management, and engineering—identifying opportunities, winning competitive engagements, and shaping the product roadmap based on what you hear in the field. High visibility. Direct impact on Vertiv’s software-forward strategy.

Responsibilities

Strategic Growth

• Develop and execute a strategic plan to grow the data center management business, with specific actions, owners, milestones, and revenue targets.
• Identify, qualify, and develop new opportunities across enterprise IT and OT environments—positioning Vertiv’s full management portfolio.
• Build the business case for competitive displacements and new-logo wins at marquee accounts.

Sales Partnership

• Partner with direct sales and Global Strategic Accounts to drive pipeline, close key deals, and grow share of wallet.
• Enable the broader sales team with competitive positioning, technical differentiation, and solution selling strategies.
• Work with channel partners and resellers to expand coverage and accelerate time-to-revenue.

Market Intelligence & Product Feedback

• Build deep expertise in the data center management market—competitive landscape, buying behavior, procurement channels, and technology trends.
• Serve as the voice of the customer to engineering and product management. Deliver actionable feedback on product-market fit, roadmap priorities, and emerging requirements.
• Track pipeline health, opportunity status, and competitive win/loss insights in our CRM platform.

Requirements

• Bachelor’s degree in business, engineering, computer science, or a related field.
• 7+ years in business development, technical sales, or strategic account management within IT infrastructure, data centers, or networking.
• Track record of building pipeline and closing complex, multi-stakeholder enterprise deals.
• Experience working cross-functionally with product management, engineering, and field sales.
• Strong strategic thinking—able to translate market analysis into actionable go-to-market plans.
• Excellent communication and presentation skills. Comfortable with technical buyers and C-level executives.
• Willingness to travel up to 30%.

Preferred Qualifications

• Experience with data center management technologies: IT infrastructure management software, out-of-band management, serial consoles, KVM, or DCIM.
• Familiarity with enterprise procurement and channel/distribution sales models.
• Experience in competitive displacement selling against established vendors.
• MBA or advanced degree.
• Background in both IT and OT environments.

Core Principals

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Strategic Priorities

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

Behaviors

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About Vertiv

Vertiv is a $10.2 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.