Role Overview
The Product Operations Manager will own the connection between product development and customer-facing teams, designing processes to keep teams informed and running AI-powered workflows to keep information moving.
What You Will Do
The Product Operations Manager will design and run processes to keep customer-facing teams informed about product changes and design an intake process for customer issues and feedback.
Why It Might Be a Fit
The Product Operations Manager will be proactive, resourceful, and a strong process designer with experience in product operations or program management at a B2B software company.
Requirements
- Proactive and resourceful
- Strong process designer
- Experience in product operations or program management at a B2B software company
- Hands-on with AI and experience building real workflows with LLMs and agents
- Knowledge of tools product and customer-facing teams live in (Linear, Notion, Slack, Zendesk)
- Ability to communicate clearly and concisely
- Experience running launches for enterprise customers
Benefits
- Robust medical, vision, & dental coverage
- FSA plan offering
- 401(K) plan offering
- Meaningful parental leave
- Remote-first culture
- Generous Work From Anywhere & Wellness Benefits
- Monthly cell & wifi stipend
- Monthly Doordash benefits
- Open & encouraged flexible time off
- Company offsites
To apply for this job please visit jobs.ashbyhq.com.
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