Role Overview
The Assistant Manager supports the Operations Manager in running the department’s day-to-day operations, acting as a direct extension of the Manager’s leadership.
What You Will Do
The Assistant Manager will handle day-to-day issues confidently, supervise staff, monitor daily production and quality, and step in to keep things running smoothly when the Manager is unavailable.
Why It Might Be a Fit
This is a hands-on, in-the-work role for someone building toward department leadership, not a desk-bound administrative position.
Requirements
- 2+ years of experience in an operational team environment
- Experience supporting or leading others
- Demonstrated reliability and sound judgment
- Strong communication skills
- Comfortable stepping into a leadership role temporarily
- Strong organizational skills and attention to detail
- Prior experience in a fast-paced, production- or metrics-driven operational environment
- Familiarity with HubSpot or other CRM platforms
- Working familiarity with Google Enterprise (Workspace) and Microsoft Enterprise (365) environments
- Experience using online phone platforms for external customer communication and call management
- Familiarity with Slack for internal team communication and coordination
Benefits
- Fully remote
- Medical, dental, vision
- 401k
To apply for this job please visit workforcenow.adp.com.
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