Define the customer’s experience through service, focus, and participation, conducting oneself professionally in demeanor and presence, and finding ways to say yes to customer needs.
Requirements
- 2+ years of experience in a customer service role
- Advanced knowledge in computer programs and practice management software
- Highly organized, with strong attention to detail
- A strong communicator; able to interact positively with anyone and everyone
- A strong multitasker, able to thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
- Adaptable and amenable in high stakes environments
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
Benefits
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
- Clinical student loan repayment
- Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous employee referral program
- Comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
- Travel stipend (unlimited ER CE)
- Paid holidays
- Student loan repayment
To apply for this job please visit boards.greenhouse.io.
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