Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for driving revenue growth by managing pre-qualified sales leads, developing new business opportunities, and expanding sales with existing customers. The representative contacts customers that have not purchased in 30 or more days, identifies barriers to continued purchasing, and helps restore active buying relationships.

What You Will Do

Contact assigned customers, pursue national e-commerce leads, manage pre-qualified leads, provide timely follow-up, promote customer adoption of the Vibrant Works e-commerce platform, and communicate with customers regarding product availability, features, pricing, benefits, delivery expectations, and purchasing solutions.

Why It Might Be a Fit

The successful candidate will have strong verbal and written communication, customer service, relationship-building, and active listening skills, with the ability to meet established activity, conversion, customer-reactivation, and revenue goals.

Requirements

• High school diploma or equivalent required
• At least one year of experience in inside sales, outbound customer contact, account management, business development, e-commerce sales, or customer service
• Experience using CRM systems and e-commerce platforms is preferred; experience with government customers or government purchasing channels is a plus

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plan
• Paid time off
• Holidays off