Role Overview
Responsibility for introducing WindIQ to customers, developing a playbook for onboarding, and providing ongoing support. The role involves installing and configuring the platform, collecting customer feedback, and translating it into clear requirements for product and technical development.
What You Will Do
The tasks include being the first point of contact for customer inquiries, developing training and documentation materials, and participating in the internal introduction of the platform at auditor associations.
Why It Might Be a Fit
The ideal candidate has experience in customer success, onboarding, or presenting and introducing software, and is comfortable with shaping a product in an early phase.
Requirements
- Experience in customer success, onboarding, or presenting and introducing software
- Ability to present and explain software to customers, auditors, and developers
- Desire to shape a product in an early phase
- Fluency in German (C1 level) and English
To apply for this job please visit linkedin.com.
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