Account Manager – Custom Web & Mobile Solutions and Digital Marketing

Role Overview

We are looking for a client-focused Account Manager who understands both technology delivery and marketing. You will own relationships with key accounts, translate client business goals into the right mix of development and marketing services, and drive retention, upsell and long-term growth.

What You Will Do

Own and grow a portfolio of existing clients, build strong relationships with client stakeholders, understand client business goals and recommend suitable custom web, mobile and digital marketing solutions.

Why It Might Be a Fit

You will work closely with sales, project management, engineering and marketing teams to ensure clients are delighted and projects are delivered on time and within scope.

Requirements

• Bachelor’s degree in Business, Marketing, Computer Science, IT or a related field (MBA preferred)
• 4–8 years of experience in account management, client servicing or customer success in an IT services, software development or digital agency environment
• Hands-on exposure to custom web and mobile app projects (iOS, Android, cross-platform, web apps, SaaS or e-commerce platforms)
• Solid understanding of digital marketing: SEO, SEM/PPC, social media, content, email and analytics
• Proven track record of retaining clients and growing account revenue
• Excellent verbal and written communication, presentation and negotiation skills
• Experience handling international clients (US, UK, Europe, Middle East, Australia) across time zones
• Proficiency with CRM and project tools (e.g., Zoho, HubSpot, Jira, Asana) and reporting tools
• Strong problem-solving, ownership and stakeholder management skills

Benefits

• Opportunity to work on diverse global projects across web, mobile and digital marketing
• Performance-linked incentives and a clear growth path
• Collaborative, learning-oriented culture
• Competitive compensation aligned to experience