Director, NA Product Operations

Role Overview

This role is part of the NA Product Strategy and Operations team that operates horizontally across the NA Product organization to run the day-to-day business operations and drive high-impact, cross-functional initiatives.

What You Will Do

The successful candidate will own the operational backbone of NA Product — building and running the processes, cadences, and governance that let the team’s leadership operate efficiently and make decisions with the right information at the right time.

Why It Might Be a Fit

The candidate will have one Sr. Manager direct report and will work closely with and directly support the SVP of NA Product and the VP leadership team.

Requirements

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g., Master’s, MBA, JD, MD) or at least 3 years of work experience with a PhD
• Experience operating in a Chief of Staff, executive business partner, or similar role supporting senior executives — with demonstrated ability to represent leadership’s priorities, exercise judgment on their behalf, and build trust to act with autonomy
• Self-starter and proactive, with aptitude for ramping up quickly to new work with little oversight
• Superior problem-solving skills, with demonstrated intellectual and analytical rigor as well as attention to detail
• Personal presence and ability to build trust, collaborate, and partner up and down across the organization
• Excellent executive communication skills, including written and verbal

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program