Vice President, Head of Sales Operations, North America

Role Overview

The Vice President, Head of Sales Operations, North America will lead the development and execution of NA’s sales operating model, ensuring alignment with Visa’s growth strategy and long-term business objectives. This role will drive a culture of accountability, performance excellence, and disciplined execution across the sales organization.

What You Will Do

Key responsibilities include leading the development and execution of NA’s sales operating model, designing and evolving customer segmentation, account coverage, sales structure, and client prioritization frameworks, and driving a culture of accountability, performance excellence, and disciplined execution across the sales organization.

Why It Might Be a Fit

The successful candidate will have a strong executive presence and stakeholder management, drive innovation and simplification across people, processes, technology, and data, and foster accountability, collaboration, continuous improvement, and operational excellence.

Requirements

• 12 or more years of work experience
• Bachelor’s Degree or at least 10 years of experience with an Advanced degree
• 8 years of work experience with a PhD
• 15 or more years of experience with an Advanced Degree
• Bachelor’s degree in Business, Finance, Economics, Engineering, Data Analytics, or a related field
• 15+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Strategy, Management Consulting, Financial Services, Payments, Technology, or related disciplines
• Demonstrated success leading regional or global sales operations organizations in complex, matrixed environments
• Deep expertise in sales planning, territory design, account coverage, quota management, performance management, pipeline governance, forecasting, and commercial transformation
• Proven track record driving large-scale operational improvement and business transformation
• Strong understanding of CRM platforms, sales technology ecosystems, analytics, automation, and AI applications
• Experience influencing senior executives and leading cross-functional change
• Strong strategic, analytical, communication, and leadership capabilities
• Experience leading diverse, geographically distributed teams
• Demonstrated success implementing AI-enabled business solutions and commercial transformation initiatives
• Experience in payments, fintech, financial services, technology, or related industries
• Global or multi-regional leadership experience

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program