Project Support Officer – People Operations

Role Overview

The Project Support Officer – People Operations will support an important employee records migration project, working closely with the People & Culture Operations Lead to review, organise, and migrate employee records.

What You Will Do

The successful candidate will be responsible for reviewing employee records, migrating documentation across approved storage locations, verifying records, identifying and resolving issues, and maintaining migration trackers and project records.

Why It Might Be a Fit

This role requires strong attention to detail, the ability to work methodically through high-volume tasks, and an understanding of the employee lifecycle. The successful candidate will have the opportunity to develop a solid understanding of People Operations processes and contribute to improving filing structures and project efficiency.

Requirements

• Organised, reliable, and detail-oriented
• Experience in HR, People Operations, payroll, administration, or records management
• Strong digital literacy and confidence working with folders, network drives, SharePoint, and document management processes
• Experience using Microsoft 365 applications, including Outlook, Teams, Word, Excel, and SharePoint
• Experience with Dayforce or another HRIS/HCM platform (desirable but not essential)
• Strong critical thinking and problem-solving skills
• Exceptional attention to detail and commitment to accuracy
• Ability to quickly learn processes and work independently
• Strong organisational skills and consistency when managing repetitive tasks
• Sound judgement and escalation skills
• Clear written and verbal communication skills
• Professionalism and discretion when handling sensitive information
• Collaborative approach and ability to work effectively within a national team

Benefits

• Diverse and dynamic teams with a supportive and inclusive culture
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities
• Flexible hours and a hybrid working environment
• Generous discounts on power, gas, mobile, and internet, plus discounts to over 400 retailers
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more
• Study assistance programs to excel personal growth, learning, and development
• Health and wellness offerings, including access to wellbeing initiatives that can help from a financial, psychological, and physical perspective

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