Customer Experience & Engagement

On Site Full TimeCentral Bohemia, CzechiaVolkswagen

Role Overview

Resolving Czech customer complaints, communicating with dealers and regional consultants, and collaborating with Infoline.

What You Will Do

Expertly evaluating customer feedback, negotiating goodwill conditions, and preparing topics for the Service Forum.

Why It Might Be a Fit

Customer-oriented approach, communication and negotiation skills, analytical thinking, and independence and decision-making skills.

Requirements

  • Customer-oriented approach
  • Communication and negotiation skills
  • Analytical thinking and problem-solving skills
  • Independence and decision-making skills
  • Presentation and organizational skills

To apply for this job please visit jobs.volkswagen-group.com.

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