Customer Success Manager, Ad Tech Partners

Role Overview

The Customer Success Manager, Ad Tech Partners is a foundational hire who owns the day-to-day success of Vudoo’s ad tech partnerships in North America, including how platform partners integrate, activate, and grow shoppable media through Vudoo.

What You Will Do

Partner Onboarding & Enablement, Partner Relationship Management & Growth, Cross-Functional Collaboration & Reporting

Why It Might Be a Fit

4 to 7 years of customer success, partner management, or account management experience within adtech, programmatic, or retail media, technically fluent, a relationship builder who earns trust with partner stakeholders at every level, commercially minded

Requirements

• 4 to 7 years of customer success, partner management, or account management experience within adtech, programmatic, or retail media
• Experience supporting a relationship with an ad tech platform, such as a DSP, SSP, exchange, or retail media network
• Technically fluent: working knowledge of the programmatic ecosystem, including DSPs, SSPs, ad servers, measurement, and how platform integrations come together
• A relationship builder who earns trust with partner stakeholders at every level and owns renewal and expansion conversations confidently
• Commercially minded, able to connect partnership activity to revenue and campaign outcomes