Role Overview
The Customer Success Manager is focused on ensuring that Waites Sensor Technologies delivers the best possible experience to our customers through our industry-leading products and services.
What You Will Do
The position will give you the opportunity to represent the company, achieve the highest level of customer satisfaction and loyalty, manage the onboarding process, proactively engage customers, and address any unmet needs.
Why It Might Be a Fit
The ideal candidate is a charismatic, articulate, high-energy professional with great attention to detail, a strong ability to build relationships, ask good questions, solve relevant problems, and ensure all customer needs are enthusiastically met.
Requirements
- BS/BA (4-year degree) business, information technology, related fields, or related experience
- 2-3 years of past client service or sales experience
- Excellent computer skills and a fundamental understanding of how customers of varying skill levels use and understand software-based tools
Benefits
- Attractive base salary with a strong history of bonus potential
- Opportunities for professional advancement and development
- Intensely customer-focused culture
- Hard work, fun, and mutual success
To apply for this job please visit recruiting.paylocity.com.
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