Business Insights & Analytics Manager

Role Overview

The Business Insights & Analytics Manager will lead the Business Insights & Analytics team focused on the digital customer of eCommerce, analyzing customer journey, conversion, purchase behavior, satisfaction, and retention to generate actionable insights and recommendations.

What You Will Do

Responsibilities include leading and developing the Customer Analytics team, analyzing customer journey and digital funnel, developing insights on behavior, segmentation, and consumption patterns, and communicating diagnoses and recommendations to stakeholders.

Why It Might Be a Fit

The ideal candidate will have a customer-oriented approach, strategic thinking, ability to structure problems, identify actionable insights, communicate executive recommendations, and lead analytical teams.

Requirements

• 5–7 years in BI, Business Analytics, Customer/Consumer Insights, or Growth Analytics
• Leadership of analytical teams (2–4 people)
• Analysis of behavior, segmentation, conversion, satisfaction, or retention
• Actionable recommendations, stakeholder management
• Intermediate English