CRM Marketing Manager

Hybrid Full TimeLondon, England, United KingdomWasserman Live

Role Overview

THE·TEAM is looking for a CRM Marketing Manager to lead customer communications across their portfolio of sports, music, and entertainment experiences. The role involves developing and delivering a CRM communications plan, creating targeted journeys for corporate and individual customers, and improving customer engagement and revenue.

What You Will Do

The CRM Marketing Manager will lead email and customer messaging activity, support the Salesforce migration, and manage customer data and audience segmentation. They will also measure performance and drive improvements in campaign effectiveness and customer engagement.

Why It Might Be a Fit

The ideal candidate will have practical experience managing CRM and email marketing programmes, with a strong understanding of campaign planning, audience segmentation, and performance optimisation. They will be comfortable working with content and creative teams and have a data-led, commercially focused approach.

Requirements

  • CRM and email marketing experience
  • Platform and project management skills
  • A data-led, commercially focused approach
  • Strong attention to detail and technical understanding
  • A collaborative and proactive mindset

Benefits

  • Hybrid working pattern of 3 days a week from our Aldwych House office
  • 25 days holiday plus bank holidays
  • Private healthcare
  • Enhanced parental leave
  • Cycle to work scheme benefits
  • Excellent office environment

To apply for this job please visit teamwass.wd5.myworkdayjobs.com.

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