Associate Director, Revenue Operations

Role Overview

The Associate Director, Revenue Operations will build and oversee the revenue strategy capabilities and functions. This strategic role owns short-term revenue plans and roadmap as well as collaborate with leadership on longer-term strategic revenue initiatives.

What You Will Do

Own and drive key revenue initiatives to achieve short and long-term sales operations and revenue goals. Lead the B2B Client Support and B2C Consumer Support teams, driving operational excellence and customer satisfaction.

Why It Might Be a Fit

Build and lead a high-performing sales operations team, providing coaching, mentorship, and development opportunities to ensure team members are motivated and engaged. Hire, manage, evaluate performance and mentor a team in a highly collaborative environment.

Requirements

• BA/BS Degree
• 5+ years of combined work experience in revenue strategy and/or operational roles
• 4+ years experience managing or leading teams, with experience managing multiple workflows simultaneously
• Experience building and operating sales operations departments, with particular focus on strategic and financial acumen
• Proven track record successfully operating in a fast-paced environment
• Excellent communication and leadership skills
• Solid history of reliably delivering against strategic and operational goals.
• Strong financial acumen, including frameworks for building out revenue forecasts and plans
• Cross-functional team leadership, influence, management, and alignment experience
• Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
• Strong planning and organizational skills
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Benefits

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave