MarTech Manager

Role Overview

As a MarTech Manager at Welcome Pickups, you will be owning the technical backbone connecting our customer data to the platforms our Commercial team runs on – Braze, HubSpot, and the tooling around them – and acting as the technical bridge between Commercial and our central Product team.

What You Will Do

Responsibilities include owning the technical architecture of the customer database, defining identity resolution, consent, and suppression logic for marketing data flows, building and maintaining the marketing activation layer, and owning the pipelines that push audiences and attributes into Braze, HubSpot, Google, and Meta.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in CRM/marketing technology, growth or lifecycle operations, or a technical product management role, with hands-on experience with CRM/marketing automation platforms and a solid understanding of customer data concepts.

Requirements

• 8+ years of experience in CRM/marketing technology, growth or lifecycle operations, or a technical product management role
• Hands-on experience with CRM/marketing automation platforms such as Braze, HubSpot, Iterable, or Salesforce Marketing Cloud
• Solid understanding of customer data concepts: identity resolution, consent and permissions, event tracking, and how data flows between systems via APIs
• Product management fundamentals: prioritisation frameworks, writing user stories and requirements, and partnering effectively with engineering and design teams to ship

Benefits

• Vibrant and fresh work environment
• Flexible work-from-home policy
• The tools you need to perform your daily tasks successfully
• L&D personal budget
• +4 extra PTO days annually