Lead Digital Product Manager – Agentic Operations

Role Overview

Lead the day-to-day management, optimization, governance, and performance of AI agents that support Marketing business operations. This role combines product ownership, operations management, AI fluency, analytics, risk management, and stakeholder engagement.

What You Will Do

Manage operational guardrails, establish and monitor controls, oversee the resilience of agent operations, monitor and improve agent response-time performance, evaluate LLM and model usage, and maintain visibility into token usage and model consumption.

Why It Might Be a Fit

This role requires experience in digital product management, marketing operations, AI-enabled operations, business execution, risk management, and stakeholder engagement. The ideal candidate will have strong communication and stakeholder management skills, and the ability to operate with a risk mindset and drive operational excellence.

Requirements

• 5+ years of digital product management experience
• 5+ years of experience in marketing operations, digital product management, marketing technology, AI-enabled operations, business execution, risk management, or a related function
• 2+ years of experience managing, coaching, or directing the work of individual contributors, project teams, or cross-functional delivery partners