Lead Product Manager Branded Card Digital Customer Experience

Role Overview

Wells Fargo is seeking a Lead Product Manager to help shape the digital customer experience for branded card products. This role requires a self-directed, critical thinker who can identify opportunities, develop business cases, and translate complex needs into actionable plans.

What You Will Do

Develop and drive the strategy and roadmap for customer-facing digital communications and experiences. Lead large, complex enterprise initiatives from issue identification and business-case development through implementation and launch.

Why It Might Be a Fit

The ideal candidate is a self-directed, critical thinker who can identify opportunities, develop business cases, translate complex needs into actionable plans, and influence senior leaders and cross-functional partners.

Requirements

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent
• Experience developing product strategies and multiyear roadmaps for digital customer experiences
• Demonstrated success leading complex, cross-functional initiatives in a large enterprise environment
• Ability to independently identify problems, recommend changes, and build plans with minimal direction
• Strong business-case development, requirements translation, and executive presentation skills
• Experience using reporting and performance measures to track implementation progress and outcomes
• Ability to influence partners and leaders without direct authority
• Experience partnering with Product, Technology, Digital, Legal, Compliance, Fraud, or Marketing teams
• Strong critical-thinking, communication, organization, and stakeholder-management skills