Manager, Student Communications

WGU is looking for a Manager, Student Communications to lead the strategy, development, and delivery of large-scale communications that inform, engage, and support students across the university.

Requirements

• Bachelor’s degree in Communications, English, Journalism, Organizational Development, or a related field
• 5+ years of experience in communications, with an emphasis on communications or large-scale audience engagement
• Ability to travel up to 20%
• Strong leadership and interpersonal skills, with the ability to influence and align teams across the organization
• Exceptional writing and editing skills, particularly for large-scale, audience-focused communications
• Demonstrated ability to translate complex information into clear, actionable messaging for broad audiences
• Experience developing and executing mass communication strategies across multiple channels (email, intranet, digital platforms)
• Knowledge of project management principles and ability to manage multiple priorities and timelines effectively
• Experience or familiarity with marketing automation and CRM tools such as Marketo and Salesforce
• Ability to lead cross-functional and interdepartmental teams
• Strategic mindset with a focus on scalability, consistency, and continuous improvement
• Ability to develop and direct multimedia communications and campaigns

Benefits

• bonuses
• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave