Role Overview
The Data Analyst is responsible for system administration, optimization, and continuous improvement of Hospitality Services’ Point of Sale (POS), mobile ordering, and Meal Plan systems. The role provides analytical support through the development of sales, operational, and financial reporting, transforming data into actionable insights that support revenue growth, profitability, and service enhancement.
What You Will Do
The Data Analyst will develop and expand business intelligence tools, including Power BI dashboards and reporting solutions, to address business needs and supplement standard POS reporting capabilities. The role will also support pricing strategy, competitive market analysis, and margin performance to ensure menu pricing aligns with financial objectives and customer expectations.
Why It Might Be a Fit
The Data Analyst will contribute to the achievement of Hospitality Services’ strategic goals while enhancing the experience of students, staff, and guests. The role requires strong data management, validation, and analysis skills, with the ability to identify discrepancies, implement corrective actions, and maintain high levels of data integrity.
Requirements
- Undergraduate Degree in Computer Science, Data Management or a related field
- Formal training in data analysis preferred
- 2 years of experience in data analysis and reporting
- Experience creating reports and dashboards to effectively support decision making
- Experience working in food service management or a related administrative role preferred
- Experience with POS or similar systems preferred
- Experience providing technical support (Tier 1), diagnosing operational and technical issues preferred
- Experience in the creation and maintenance of Standard Operating Procedures (SOPs), workflows, reviewing governance decisions, release notes and change approvals preferred
- Experience with Power BI preferred
- Intermediate computer skills in Microsoft Office Suite
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