Marketing Operations Manager

Role Overview

The role provides a single point of accountability for the operational activities that enable the Marketing team to meet its business, financial, people, risk and governance obligations.

What You Will Do

Manage the day-to-day operations of BT Marketing, including budget and invoice management, supplier governance, controls and incidents, user-access reviews, people coordination, reporting, documentation and team operating rhythm.

Why It Might Be a Fit

The ideal candidate will have demonstrated experience in marketing operations, business management, operational governance or a comparable coordination role in a large and complex organisation.

Requirements

• Demonstrated experience in marketing operations, business management, operational governance or a comparable coordination role in a large and complex organisation.
• Experience managing budgets, invoices, purchase orders and supplier expenditure.
• Experience coordinating suppliers, contracts, statements of work, procurement activity or service-provider governance.
• Understanding of risk, controls, issues, incidents and evidence-based governance.
• Proven ability to manage multiple recurring obligations, deadlines and stakeholders with a high level of accuracy.
• Ability to translate complex corporate processes into practical guidance and clear next steps.
• Strong written communication, documentation and reporting skills.
• Strong stakeholder-management skills, including the confidence to follow up, challenge constructively and escalate early.
• High attention to detail, sound judgement and discretion.
• A practical, service-oriented approach and a commitment to making it easier for others to deliver.
• Strong capability with Microsoft 365, including Excel, PowerPoint, Teams, SharePoint and Outlook.

Benefits

• Special offers on banking products and discounts from top brands
• Generous employee-only mortgage rates
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

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