Customer Success Lead – AI, CRM & Loyalty

BrandForce Nexus, a fast-growing CRM, loyalty and AI solutions provider for hospitality, seeks a Customer Success Executive in Singapore. You will support clients, manage CRM and loyalty programmes, test features, and leverage AI tools like ChatGPT and Claude to enhance workflows and outcomes.

You will collaborate with internal teams, onboard new clients, and help test new CRM functionalities while driving customer satisfaction and engagement in a dynamic, tech-driven environment.

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