Backbase is seeking a Customer Success Director to spearhead the APAC region, driving customer satisfaction and value realization across engagements with banking clients. The role emphasizes executive relationship management, adoption, and ARR growth, with frequent travel within APAC and collaboration across Sales, R&D, Services, and partner networks.
You will lead strategic account plans, foster advocacy, and ensure that customers derive maximum value from Backbase’s Engagement Banking
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