Growth Operations Executive

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

About the role:

We are a campaign-driven growth team running 5 monthly campaigns plus 2–3 flash campaigns for a fast-growing US-stock investing user base. This role sits at the center of platform operations — everything you do directly determines whether campaigns reach users on time and error-free. It starts with getting things right and getting them fast, and grows from there into strategic thinking. You’ll see the full campaign lifecycle from planning to post-launch review, with a clear path forward.

Job Responsibilities:

• Campaign setup & launch: configure campaign rules in the ops backend, publish pages, run pre-launch checks — following the SOP with zero errors
• Landing pages: build and publish campaign landing pages using page-builder tools and structure templates
• Engagement setup: run audience selection and scheduling for push, SMS, and in-app messages per the engagement strategy
• Campaign copy: write and adapt campaign materials from templates (push copy, page copy, campaign rules)
• Campaign settlement: compile campaign data, prepare settlement drafts, submit for manager review, and distribute rewards
• Market & competitor research: use AI tools to gather industry, competitor, and user insights ahead of each campaign, and turn them into actionable recommendations
• Flash campaigns: once ramped up, independently own flash campaigns and launch quickly around market moments

Job Requirements:

• 1–3 years in internet operations, campaign operations, or similar execution roles (outstanding fresh graduates considered)
• Strong copywriting in both Chinese and English — able to independently write campaign and marketing copy
• Proficient with AI tools: uses AI to speed up copy refinement, market and competitor research, and information gathering — and distills the output into conclusions and directions that actually inform execution
• Comfortable with backend/config tools, quick to learn new ones; detail-oriented and doesn’t miss steps
• Solid data sense; compiles and organizes campaign data efficiently
• Reliable and comfortable with the pace of launch deadlines

Preferred:

• Experience in fintech, brokerage, US equities, or crypto
• Familiarity with landing-page builders (H5 editors) or push/SMS platforms
• SQL skills or experience running campaign data reviews

What you’ll get:

• A complete campaign-operations playbook, built through 7–8 live campaigns a month
• A clear path: execution → independent flash-campaign ownership → campaign owner track
• Direct reporting line to the manager in a small, high-visibility team where your work is seen

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