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Global Director, Customer Experience & Service Delivery

On Site Full TimeSingapore, SingaporeCencora, Inc.

Cencora, Inc. is seeking a seasoned leader to direct the enterprise customer service strategy and operating model from Singapore.

You will oversee omnichannel platforms, governance, budgets, and transformation programs to improve first contact resolution, cycle times, and customer satisfaction at scale. The role requires 10+ years in customer service operations with 5+ years in management, plus relevant certifications.

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To apply for this job please visit en-sg.whatjobs.com.

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