DHL Express Singapore is hiring a Customer Support Operations Program Manager to lead cross-functional projects that enhance service performance and profitability. You will manage frameworks for new business, RFP/RFQ responses, and post-sale support to ensure timely, within-budget delivery with quality metrics.
You will collaborate with CS, Network Ops, Commercial, HUB, IS, Finance and Marketing to align requirements and drive continuous improvements while maintaining high customer satisfaction.
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To apply for this job please visit en-sg.whatjobs.com.
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