Manager, Business Development & Account Management Service Logistics APAC

Responsibilities

• Business Development & Sales Hunting:
  • Drive the business development agenda by identifying and assessing high‑potential opportunities, and leading pursuit strategies.
  • Own and manage relationships at global and regional levels for priority customers.
  • Provide guidance, coaching, and support to Business Developers and Account Managers on critical opportunities across the Business Unit.
• Customer Engagement:
  • Build, leverage, and maintain strong relationships with key stakeholders across target and new customer accounts.
  • Maintain and continuously refine a pipeline of strategic target accounts, assessing future growth potential.
  • Develop and leverage a strong “coach network” within customer organizations.
  • Conduct research and discovery meetings to understand customer priorities, objectives, and strategic direction.
  • Present tailored solution proposals to senior stakeholders and decision‑makers.
  • Lead commercial discussions, negotiations, and ensure successful deal closure.
• Stakeholder Management:
  • Collaborate closely with cross‑functional teams including Solution Design, Network Operations, Customer Service, IT, HR, Finance, Legal, and Real Estate to:
  • Enhance the effectiveness of the sales process.
  • Ensure high‑quality deliverables (e.g., proposals, solutions).
  • Secure required resources for successful pursuits.
  • Work across the business with Business Developers and Account Managers, providing coaching and active support throughout sales cycles.

Requirements

• Experience: Minimum 8‑11 years of relevant experience.
• Regional Exposure: Minimum 5 years working across the Asia Pacific region.
• Industry Knowledge: Experience in Service Logistics is highly advantageous (DHL Service Logistics experience is a strong plus).
• Commercial Expertise: Strong commercial acumen is essential; proven experience in large B2B contracting.

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