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Service Desk Operations Lead — Customer Experience Champion

On Site Full TimeSingaporeDXC Technology

DXC Technology Singapore seeks an experienced Operations Lead to own the total customer experience for services delivered by the Service Desk. You will be the single point of contact for the account, ensuring high-quality service per the SOW while managing SLA adherence, financials, and escalation processes.
You will lead supervisors and IT professionals, drive process improvements, and coordinate with vendors to meet business goals.

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To apply for this job please visit en-sg.whatjobs.com.

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