Customer Experience Leader: Service Ops & People

Ha Ha Bin F&B Pte Ltd in Singapore seeks a capable Head of Customer Service to oversee daily operations, shape service policies, and lead a team of service staff. You will drive customer satisfaction through process improvements, performance monitoring, and cross-department collaboration.

This full-time role requires strong leadership and a track record of delivering high-quality customer experiences. The ideal candidate will manage staffing, handle escalations, and ensure compliance with

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