Salesforce Developer / Senior Developer (Service Cloud)-CRM

Job Title:

Salesforce Developer / Senior Developer (Service Cloud)

Role Purpose

Design, build, and support low-code and declarative solutions within Salesforce CRM (Service Cloud). You will combine hands-on configuration with technical leadership to deliver scalable capabilities for case management and customer service operations.
Key Responsibilities

Low-Code Engineering:

Build complex declarative automation and UI features using Salesforce Flows, Validation Rules, Lightning Pages, Layouts, Formulas, and Queues.
Service Cloud Management:

Support case management, knowledge enablement, and custom objects (Case, Account, Contact, Case Notes, Course, Knowledge).
Technical Leadership & Review:

Conduct peer reviews, define platform standards, and advise when to use declarative configuration versus custom code.
Support & Enhancements:

Perform root-cause analysis, deliver bug fixes/enhancements, and handle SIT, UAT, and release documentation.
Requirements

4+ years

of hands-on experience in Salesforce CRM / Service Cloud configuration and support.
Strong expertise in

Salesforce Flows

and case management automation.
Certifications Required:

Salesforce Administrator

or

Platform App Builder,

and

Platform Developer I (PDI).
Preferred

Experience in regulated/government sectors or integration-aware designs.
Salesforce Certified Agentforce Specialist.

Interested candidates can share details –
Candidate Name (as per Passport)
First Name
Last Name
Total Experience
Relevant Experience
Current Company
Notice Period
Current Salary
Expected Salary
Reason for Change
Shift Availability
Profile Summary

Important Note:
Please share your resume in Word format with

(HIDDEN TEXT) .

If this requirement is not a match for you, please feel free to refer your friends.

Interested professionals can reach out to me for a confidential discussion at

+65 68177759 .

Best Regards,
Arti C
Sr. Talent Acquisition
Helius Technologies Pte Ltd
36 Robinson Road, #13-05, City House, Singapore 068877
Mobile / WhatsApp:

+65 68177759
DID:

+65 6429-9407
Email:

(HIDDEN TEXT)

Tagged as: CRM Administration, Salesforce