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ServiceNow CRM Analyst – Process Mapping & UAT Lead

On Site Full TimeSingapore, SingaporeJOBSTER PRIVATE LTD.

JOBSTER PRIVATE LTD. in Singapore is seeking an IT Business Analyst to evaluate ServiceNow as a SaaS CRM platform for case management and customer service operations. You will gather requirements, map end-to-end user journeys and develop evaluation scenarios.

Collaborating with CXD, ISTD and business users, you will validate functional capabilities, document findings and support the POC through testing, demonstrations, and knowledge transfer.

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To apply for this job please visit en-sg.whatjobs.com.

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