Mercedes-Benz Singapore is seeking a dedicated CX professional to design and map customer journeys end-to-end, turning feedback into meaningful action and driving retention across touchpoints.
You will work with Voice of Customer data, journey insights, and experience metrics to uncover pain points and opportunities, then translate insights into concrete improvements that are customer-first across Sales, Customer Services, and beyond.
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To apply for this job please visit en-sg.whatjobs.com.
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