The Ministry Of Social And Family Development’s Customer Experience Division seeks an independent officer to elevate customer experience by developing end-to-end service policies, using insights to identify service issues and drive improvements across MSF.
You will lead or support policy parameters, plan the Voice of Customer study, map customer journeys with stakeholders, and help transform service delivery across divisions—creating a citizen-centric, enterprise-wide service experience in
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To apply for this job please visit en-sg.whatjobs.com.
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