Customer Experience Specialist – Crypto/FinTech (Evenings)

On Site Full TimeSingapore, SingaporeNEXTMANGO PTE. LTD.

NEXTMANGO PTE. LTD. is seeking a customer service specialist to address inquiries via live chat, email, and ticketing systems. You will help users understand platform products, usage rules, and resolve issues with timely feedback.

Responsibilities include responding to registrations, identity verification, deposits and withdrawals, and trading-related questions; collecting details and escalating to Operations when needed; and documenting inquiries to keep knowledge base current.

#J-18808-Ljbffr

To apply for this job please visit en-sg.whatjobs.com.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!