PERSOL is seeking a dedicated contact center professional for a Singapore on-site role at Clarke Quay. You will handle mailbox enquiries, resolve customer issues, and distribute follow-ups to relevant teams while maintaining a strong focus on service quality.
You will ensure SLA compliance, prepare daily reports for the Quality Service Manager, and escalate complex cases promptly. A degree and 2 years of relevant experience are required, with Excel and CRM proficiency preferred.
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To apply for this job please visit en-sg.whatjobs.com.
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