Retail Customer Experience Leader — In-Store & Digital

pinyan international geomancy pte. ltd. is seeking a Retail Customer Experience Manager to shape the end-to-end shopping journey in-store. You will deliver personalized service, analyze feedback, and reduce friction across physical and digital touchpoints to foster brand loyalty.
You will lead training on product knowledge, empathy, and conflict resolution, and work with store teams to align promotions, merchandising, and operations to enhance customer satisfaction and retention.

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