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AI Strategy & Customer Experience Lead

On Site Full TimeSingapore, SingaporeQUESS SINGAPORE

QUESS SINGAPORE is seeking an AI Strategy & Implementation leader to shape how AI transforms customer service across channels. You will drive strategy, deploy AI-powered solutions, and collaborate with regional teams to scale Generative AI across journeys.

Responsibilities include governance, analytics, stakeholder engagement, and change management to ensure ethical, compliant, and measurable impact on CX.

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To apply for this job please visit en-sg.whatjobs.com.

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